• We try to ship all products within 12-15 days business days after successfully placing the order. However , it may get delayed for the interiors locations or in difficult coverage areas.

• For any information/ complaints regarding your order please contact us at support@stepsandtreads.com within 7 days of your order delivery.

Delivery Charges

• Delivery charges are subject to change from time to time.

• Shipping charges will vary based on the product size, volume, weight locations of delivery, and other considerations

• Delivery charges are only meant for the radius of the location from the operating zone and for the size of the order. Customers can order as small as or the biggest for the product

Delivery periods and methods

• Delivery charges will be automatically calculated at the time of checkout.

• As of now COD facility is not available.

• Once the order has been placed, customer/user gets notified through email/SMS . Users/customers can track the status of their order from the shipping details sent on email/SMS

Unexpected delays

• In case of unforeseen circumstances , delivery of products may take longer than the normal expected shipping time.

• n case of any query regarding delay in delivery of your shipment, Please contact us at support@stepsandtreads.com